A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order; however, we will do our best to support your request.

It usually takes 1–3 business days for your order to be processed, while some items may take longer than expected.

• All estimated or typical delivery times are based on real-world data collected from previous orders. They are approximate times for reference only.
• Shipping times may be affected during public holidays. Manufacturers and couriers may limit their operations during these periods, which is outside our control. Normal service resumes after each holiday.
• What happens if I refuse to accept my delivery? If the order is returned to us, we will refund 50% of your payment after the returned package has been received.
• Please note that APO/FPO addresses and PO Boxes are not accepted for Express Shipping.

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number.

You can review your order status and tracking information by logging into your Suitcurve account and checking your order details.

It may take a few days after shipment for the tracking number to become active in the courier's system. If the information is not available, please try again later.

Please rest assured that the estimated shipping time remains valid regardless of tracking-site update delays.

Our customers generally do not need to pay additional importing fees, duties, or VAT (Value Added Tax).

However, certain countries or regions may require customers to pay duties or VAT according to their local tax and customs regulations. This may apply to some European countries, Canada, the United Kingdom, and other destinations.